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Privacy Policy

Last updated: July 14, 2026

DL Tree Service, LLC (“DL Tree Service,” “we,” “us”) runs this website to tell you about our tree services and to let you ask us for an estimate. This page explains what we collect when you use the site, why we collect it, and what we do with it. We keep it in plain English on purpose.

The short version

We collect what you send us on our estimate form so we can quote and schedule your job, plus basic analytics about how people use the site. We do not sell your information, and we do not share it with anyone except the service providers that help us run the business.

Information you give us

When you fill out our estimate form, we ask for:

  • Your name
  • Your phone number and email address
  • The address of the job
  • The service you need and a description of the project
  • Photos of the tree or property, if you choose to attach them

You choose what to send. If you call or text us at (440) 636-2276 instead, we will have your phone number and whatever you tell us. We use this information to respond to you, prepare an estimate, schedule the work, and follow up about your job.

Information collected automatically

Like most websites, ours records basic technical information when you visit: your IP address, browser and device type, the pages you view, and the site you came from. Our web host also keeps standard server logs for security and troubleshooting.

We use Google Analytics to understand how people find and use the site — which pages get read, which services people look at, whether visitors are on a phone or a computer. This is reported to us in aggregate. It helps us fix what is not working and write about what people actually want to know. Google Analytics sets cookies to do this. You can opt out across all sites using Google’s browser add-on, or block cookies in your browser settings.

Cookies

Cookies are small files a site stores in your browser. Ours are used for basic site functionality and for the analytics described above. We do not use advertising or retargeting cookies, and we do not run ad pixels on this site. You can delete or block cookies in your browser settings; the site will still work.

Other services on this site

  • Google Maps — our contact page embeds a map. Google may collect data about that embed under its own privacy policy.
  • Google Fonts and Font Awesome — we load fonts and icons from these providers, which means your browser requests files from their servers.
  • Facebook and Instagram — we link to our profiles. These are ordinary links; visiting them puts you under those companies’ policies, not ours.

Who we share information with

We share your information only with the companies that help us operate — our web host, our email provider, and our analytics provider — and only as needed to do their job. We may also disclose information if the law requires it, or to protect our rights, our crew, or someone’s safety.

We do not sell your personal information. We do not trade or rent it. We do not send your details to other contractors.

How long we keep it

Estimate requests are kept as long as we need them for the job and for our business records — typically a few years, so we can look up past work on a property. Analytics data is retained on Google’s standard schedule. If you want us to delete your information, ask and we will, unless we are required to keep it.

Your choices

  • Ask us what information we have about you.
  • Ask us to correct it if it is wrong.
  • Ask us to delete it.
  • Tell us to stop contacting you at any time.

Call or text (440) 636-2276, or use our contact page, and we will take care of it.

Security

We take reasonable steps to protect the information you send us. That said, no website or method of transmission is completely secure, and we cannot promise absolute security. Please do not send us sensitive information such as financial account or Social Security numbers through this website — we never need them to quote a tree job.

Children

This site is meant for adults hiring a tree service. We do not knowingly collect information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Changes to this policy

If we change how we handle your information, we will update this page and change the date at the top. If the change is significant, we will make that clear.

Contact us

Questions about this policy, or about information we hold about you:

DL Tree Service, LLC
12200 Kile Rd
Chardon, OH 44024
Phone or text: (440) 636-2276